Refund policy

Return & Refund Policy

All sales are final. Arts Artifacts sells authenticated, estate-sourced collectibles, trading cards, memorabilia, and one-of-a-kind items. Because each piece is unique and described and photographed in detail before sale, we do not accept returns or exchanges for change of mind.

Damaged or lost in transit

If an item arrives damaged, or does not arrive, contact us within 7 days of the delivery date (or expected delivery date) at art@artsartifacts.com with your order number and clear photos of the item and packaging. Every shipment is insured; we will file the carrier claim and issue a replacement (if available) or a full refund to your original payment method once the claim is confirmed.

Not as described

If you believe an item is materially different from its listing description or photos, email us within 7 days of delivery. If we agree the listing was inaccurate, we will authorize a return; the item must come back in the same condition it was sent, and a refund is issued within 5 business days of receipt.

Order cancellations

Orders can be cancelled for a full refund only before they ship. Once a tracking number has been issued, the order cannot be cancelled.

Questions: art@artsartifacts.com · 631-327-4525 · Arts Artifacts, East Islip, New York.